Webhooks Troubleshooting & Common Errors

Written By Cold Navigator

Last updated About 19 hours ago

If your webhooks are not working as expected, this guide will help you identify and fix common issues.

Common Issues

  1. Endpoint Not Responding Your server must return:

• 200 OK

If not, the webhook will be considered failed.

  1. Incorrect Endpoint URL Make sure:

• URL is correct
• HTTPS is enabled
• Endpoint is publicly accessible

  1. Events Not Triggering Check:

• Selected events
• Campaign activity
• Webhook activation status

  1. Data Not Processed
    Even if webhook arrives, your system may fail to process it.

Check:

• Backend logic
• JSON parsing
• Database integration

Debugging Steps

• Check server logs
• Use tools like RequestBin / Webhook.site
• Validate JSON payload
• Re-trigger events

Advanced Tips

• Implement retry logic
• Store failed events
• Monitor webhook failures
• Use alerts for downtime